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      ALL OUTLET SALES ARE FINAL.

     

    PRICING

    All pricing at Cinnamon Street Kids is in Australian Dollars (AUD) and includes GST. CSK reserves the right to change pricing at our discretion and without notice.

     

    ORDERING

    Should you have any inquires about our products or making a selection, our
    friendly staff are only too happy to help with any questions you may have.
    We are always thrilled to make suggestions or help put together an amazing gift or that special person.
    You can contact us info@cinnamonsteetkids.com.au or on 0747832652 during business hours. Sometimes we don't always have our styles and brands on our webstore call us and we can post to you, no problems!

     

    EXCHANGE POLICY

    We are happy to refund you should you have any problems with a product or sizing issues.

    You must contact us within 7 days of your purchase with a receipt of your purchase so the problem can be handled swiftly.
    Of course we expect that products will be returned as new, with tags, and in its originial packaging should they be unsuitable or the incorrect size.
    We will offer an exhange or a credit note (valid for 6 months) we do not refund for any of these circumstances.
    Please mail to the following address

    Cinnamon Street Kids 

    86 Queen Street

    Ayr 4807

     

    Failure to meet these requirements then exchanges will not be accepted under any condition.
    You can choose a new item/s which you would like to exchange for and they will be held for you until we receive your returns. 
    Returns for exchange must include a self addressed prepaid satchel for your new items to be returned.

     

    DELIVERY

    We aim to have your order dispatched the day of your order using Australia Post. Should you need something in a hurry we will do our best to accommodate however we can not always gaurantee a delivery time. 

    Cinnamon Street Kids will send your order EXPRESS for $9.95 on all orders up to 3kg.

     INTERNATIONAL SHIPPING all international shipping orders are shipped via    Australia post ( registered post international ).

    Generally your order will be packed and shipped within 24 hours and will receive within 3 - 10 working
    days depending on where you live.

    We have a flat international delivery fee of $25 dollars anywhere in the world.

     

    GIFT WRAPPING

    We offer a lovely complimentary gift wrapping service both instore and online. Let us know at checkout when ordering online and we can gift wrap for you.

     

    PRODUCT AVAILABILITY

    From time to time items that are listed as in stock may in fact not be. We apolsituation does occur and we will contact you within 24 hours to organise if this offer you a refund, discuss placing the item on back order for you, or offering a suitable alternative. Pre-orders will be sent ASAP as soon as we receive the goods.

     

    ORDER CHANGES

    Order changes can only be made if your order has not already been despatched. You may cancel or make changes to your order by email, or by phoning the store during our business hours on 0747832652.

     

    FAULTY ITEMS OR DAMAGES

    All our items are thoroughly checked for any faults before being packed and wrapped. However if any products are found faulty or damaged please contact us within 5 working days to arrange a solution. 

     

     

    PRIVACY

    Any personal information that you provide to us including name, address,e-mail telephone number will be kept confidential and not given out under any circumstances.

     

    SECURITY 

    Cinnamon Street Kids does not keep any credit card details you may provide on our cinnamonstreetkids.com.au webstore. You credit card details are processed through Pay Pal and Shopify payments through the webstore, which is then linked to our merchant bank accounts.

     

     

     

     

     

     

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