FREE SHIPPING ( WITHIN AUSTRALIA )
When you spend $150 AUD on full priced items.
NOTE : Free shipping will not apply on SALE items
or promotional campaigns.
Cinnamon Street Kids layby is valid for 6 weeks on orders over $50. A 25% deposit
is due at checkout when order is placed. Fortnightly invoices via Pay Pal will be sent out with the
required payment. If layby is cancelled the 25% is non- refundable, if for some reason you need
longer than the 6 week period we will be happy to try our best to come to an agreement for
a longer term.
Should you have any inquires about our products or making a selection, our
friendly staff are only too happy to help with any questions you may have. We are
always thrilled to make suggestions or help put together an amazing gift for that
You can contact us email@example.com or on 07 4783 2652
EXCHANGE POLICY FOR CINNAMON STREET KIDS
We are happy to refund you should you have any problems with a product or
You must contact us within 7 days of your purchase with a receipt of your purchase
so the problem can be handled swiftly.
Of course we expect that products will be returned as new, with tags, and in its originial
packaging should they be unsuitable or the incorrect size.
We will offer an exhange or a credit note (valid for 6 months) we do not refund for any of these
PLEASE NOTE : that an item/s will only be accepted for exhange or credit note under the following
- The item is unused, unworn and in brand new condition in its original packaging and with
original labels attached.
- A copy of the receipt is included in the return.
- The item is returned with in 14 days of receipt.
Please mail to the following address
Cinnamon Street Kids
86 Queen Street
Failure to meet these requirements then exchanges will not be accepted under any condition.
You can choose a new item/s which you would like to exchange for and they will be held for you
until we receive your returns.
Returns for exchange must include a self addressed prepaid satchel for your new items to be returned.
STRICTLY no returns or exchanges on sale or discounted items.
DELIVERY FOR CINNAMON STREET KIDS
We aim to have your order dispatched within 48 hours of your order time using Australia Post.
Should you need something in a hurry we will do our best to accommodate however we can not gaurantee
a delivery time as we do not use a delivery service.
Cinnamon Street Kids will send your order anywhere in Australia for a flat rate of $10.00 per order for
all orders up to 3kg.
FREE SHIPPING for all orders over $150
INTERNATIONAL SHIPPING all international shipping orders are shipped via Australia post ( registered post international ).
Generally your order will be packed and shipped within 24 hours and will receive within 3 - 10 working
days depending on where you live.
We have a flat international delivery fee of $25 dollars anywhere in the world.
We offer a lovely complimentary gift wrapping service both instore and online. Let us know at checkout
when ordering online and we can gift wrap for you.
From time to time items that are listed as in stock may in fact not be. We apologise if this
situation does occur and we will contact you within 24 hours to offer you a refund,
discuss placing the item on back order for you, or offering a suitable alternative.
ORDER CHANGES AND CANCELLATIONS
Order changes can only be made if your order has not already been despatched.
You may cancel or make changes to your order by email, or by phonging the store during
our business hours.
Simply call us at Cinnamon Street Kids on 07 4783 2652 to speak to one of our very
helpful staff to make a purchase over the phone.
Emails are also very welcome simply email firstname.lastname@example.org
listing the items you wish to purchse and we will get back to you within 24 hours.
Any personal information that you provide to us including name, address, e-mail
telephone number will be kept confidential and not given out under any circumstances.
Credit card details provided are not recorded when purchasing from our webstore, they
are processed immediately instore and destroyed, via paypal or through the webstore
which is linked to our merchant account.