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                      FREE SHIPPING  ( WITHIN AUSTRALIA )

                                When you spend $150 AUD on full priced items.

      

                           NOTE : Free shipping will not apply on SALE items

                                               or promotional campaigns.

     

    LAYBY CONDITIONS

     

    Cinnamon Street Kids layby is valid for 6 weeks on orders over $50.  A 25% deposit

    is due at checkout when order is placed. Fortnightly invoices via Pay Pal will be sent out with the 

    required payment. If layby is cancelled the 25% is non- refundable, if for some reason you need 

    longer than the 6 week period we will be happy to try our best to come to an agreement for

    a longer term.

     

    INQUIRIES

     

    Should you have any inquires about our products or making a selection, our

    friendly staff are only too happy to help with any questions you may have. We are

    always thrilled to make suggestions or help put together an amazing gift for that

    special person.

    You can contact us info@cinnamonsteetkids.com.au or on 07 4783 2652

     

    EXCHANGE POLICY FOR CINNAMON STREET KIDS

     

    We are happy to refund you should you have any problems with a product or

    sizing issues.

    You must contact us within 7 days of your purchase with a receipt of your purchase

    so the problem can be handled swiftly.

    Of course we expect that products will be returned as new, with tags, and in its originial

    packaging should they be unsuitable or the incorrect size.

    We will offer an exhange or a credit note (valid for 6 months) we do not refund for any of these

    circumstances.

     

    PLEASE NOTE : that an item/s will only be accepted for exhange or credit note under the following

    conditions.

                - The item is unused, unworn and in brand new condition in its original packaging and with

                original labels attached.

                - A copy of the receipt is included in the return.

                - The item is returned with in 14 days of receipt.

     

                                                Please mail to the following address

                                                         Cinnamon Street Kids

                                                          86 Queen Street

                                                                Ayr 4807

     

    Failure to meet these requirements then exchanges will not be accepted under any condition.

    You can choose a new item/s which you would like to exchange for and they will be held for you

    until we receive your returns. 

    Returns for exchange must include a self addressed prepaid satchel for your new items to be returned.

     

    STRICTLY no returns or exchanges  on sale or discounted items.

     

    DELIVERY FOR CINNAMON STREET KIDS

     

    We aim to have your order dispatched within 48 hours of your order time using Australia Post.

    Should you need something in a hurry we will do our best to accommodate however we can not gaurantee

    a delivery time as we do not use a delivery service.

    Cinnamon Street Kids will send your order anywhere in Australia for a flat rate of $10.00 per order for

    all orders up to 3kg.

     

    FREE SHIPPING for all orders over $150

     

    INTERNATIONAL SHIPPING all international shipping orders are shipped via Australia post ( registered post international ).

    Generally your order will be packed and shipped within 24 hours and will receive within 3 - 10 working

    days depending on where you live.

    We have a flat international delivery fee of $25 dollars anywhere in the world.

     

     

    GIFT WRAPPING

     

    We offer a lovely complimentary gift wrapping service both instore and online. Let us know at checkout

    when ordering online and we can gift wrap for you.

     

    AVAILABILITY

     

    From time to time items that are listed as in stock may in fact not be. We apologise if this

    situation does occur and we will contact you within 24 hours to offer you a refund,

    discuss placing the item on back order for you, or offering a suitable alternative.

     

    ORDER CHANGES AND CANCELLATIONS

     

    Order changes can only be made if your order has not already been despatched.

    You may cancel or make changes to your order by email, or by phonging the store during

    our business hours.

     

    ORDERING PHONE

     

    Simply call us at Cinnamon Street Kids on 07 4783 2652 to speak to one of our very 

    helpful staff to make a purchase over the phone.

     

    ORDERING E-MAIL

     

    Emails are also very welcome simply email sales@cinnamonstreetkids.com.au

    listing the items you wish to purchse and we will get back to you within 24 hours.

     

    PRIVACY

     

    Any personal information that you provide to us including name, address, e-mail 

    telephone number will be kept confidential and not given out under any circumstances.

     

    SECURITY

     

    Credit card details provided are not recorded when purchasing from our webstore, they 

    are processed immediately instore and destroyed, via paypal or through the webstore 

    which is linked to our merchant account.